Find a Doctor

Contact Information

HealthLink is committed to answering your questions as efficiently and accurately as possible. The following guidelines will help you receive the best possible service.
For general information about HealthLink:
HealthLink Customer Call Center
Hours: 8:00 a.m. to 5:00 p.m. CST
Open business days.
Toll-free 800-624-2356
To verify benefit coverage for health services or patient eligibility:
Please contact the health plan benefit administrator listed on the enrollee ID card.
For specialist referral authorization, certification of hospitalizations and outpatient procedures:
HealthLink Medical Management
Hours: 7:00 a.m. to 5:00 p.m. CST
Open business days.
Toll-free 1-877-284-0102
FAX: 1-800-510-2162
For physician information about programs, contracts, administrative services and credentialing:
HealthLink Network Services
Hours: 8:00 a.m. to 5:00 p.m. CST
Open business days.
Toll-free 800-624-2356
To obtain sales and/or marketing information about HealthLink network programs and services:
Contact the HealthLink Sales & Retention Team
Hours: 8:00 a.m. to 5:00 p.m. CST
Open business days.