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Read the latest health care industry news in the HealthLink service area. Visit the Anthem, Inc. corporate press room for additional industry news.

HealthLink Hires New Director of Medical Management, Amy Cleveland

Due to increased demands for Medical Management services, HealthLink is excited to announce that Amy Cleveland has joined the team as Director of Medical Management. In her new position, Amy will oversee the daily operations of HealthLink's utilization and case management teams. She will be responsible for coordinating unit activities for productivity and quality measures on medical costs, including medical loss ratio, cost of care initiatives, various budget activities, as well as client sales support and management. Amy will also handle team recruiting, hiring, mentoring and performance management.

"As cost continues to be one of the biggest drivers in the health care industry, more and more employers are realizing the value in managing the health of their employee population," said Dr. Jay Moore, Chief Medical Officer, HealthLink, Inc. "This is a completely new position at HealthLink and I am confident Amy's impressive background and member-focused attitude will be a great asset to our valued providers."

Amy has been a clinician for more than 20 years, with a focus on medical management for nearly 15 years. In that time, she has gained extensive experience through roles in case management, clinical systems and medical management operations. Most recently, Amy served as Regional Director, Healthcare Management at Anthem, Inc.

Amy believes her communication and collaboration skills will be essential to her every day work at HealthLink, and she is looking forward to working with the medical management team to drive results and improve quality of care and health outcomes for members.

Amy is a lifelong resident of Illinois/Metro St. Louis, where she lives with her husband and three children.