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Quick Reference Numbers for TPAs
 

HealthLink Customer Service Open 7:30 A.M. - 5:30 P.M. Weekdays
Toll Free: 1-800-624-2356
FAX: 1-314-989-6301
 
HealthLink Payor Relations

1-877-284-0101, extension 6132
or 1-314-989-6132

 
HealthLink Claims HealthLink, Inc.
P.O. Box 419104
St. Louis, MO 63141
PAYOR FAX: 314-989-6632
Claim adjustments or problems claims only; misdirected claims should be rejected and returned to the provider to redirect the claim mailing to HealthLink.
 
HealthLink Paper Eligibility Send to:
Eligibility Department
HealthLink, Inc.
12443 Olive Blvd.
St. Louis, MO 63141
FAX PPO: 314-989-6625
FAX HMO: 314-989-6201
 
HealthLink Eligibility by E-mail Send to our IT Department at:
eligibility@healthlink.com
 
EDI Help Desk helpdesk@healthlink.com
1-314-989-6123
Toll Free 1-877-284-0101; ext. 6123
 
HealthLink Group Notifications
(New Groups and Terminations)
Send to:
Enrollment
HealthLink, Inc.
12443 Olive Blvd.
St. Louis, MO 63141
FAX: 1-314-989-6641
E-mail: group@healthlink.com
 
HealthLink Medical Management Toll Free: 1-877-284-0102
  FAX: 1-800-510-2162
 
For information on Query Access, Eligibility Specifications, EDI Capabilities, Provider Updates or other specific issues, call Payor Relations at 1-877-284-0101, extension 6132 or 1-314-989-6132.

Friday, July 04, 2008

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