Quick Reference Numbers for Carriers Printer Friendly

HealthLink Customer Service Open 7:30 A.M. - 5:30 P.M. Weekdays
Toll Free: 1-800-624-2356
FAX: 314-925-6301
 
HealthLink Payor Relations

1-877-284-0101, extension 6132
or 1-314-925-6132

 
HealthLink Claims HealthLink, Inc.
P.O. Box 419104
St. Louis, MO 63141
PAYOR FAX: 1-314-925-6632
Claim adjustments or problem claims only; misdirected claims will be rejected and returned to the provider for resubmission.
 
HealthLink Paper Eligibility Send to:
Eligibility Department
HealthLink, Inc.
1831 Chestnut Street
St. Louis, MO 63103
FAX PPO: 1-314-925-6625
FAX HMO: 1-314-925-6201
 
HealthLink Eligibility by E-mail Send to our IT Department at:
eligibility@healthlink.com
 
EDI Help Desk edi-ops@healthlink.com
1-314-925-6123
Toll Free 1-877-284-0101; ext. 6123
 
HealthLink Group Notifications
(New Groups and Terminations)
Send to:
Enrollment
1831 Chestnut Street
St. Louis, MO 63103
FAX: 1-314-925-6162
E-mail: group@healthlink.com
 
HealthLink Medical Management Toll Free: 1-877-284-0102
  FAX: 1-800-510-2162
 
For information about Query Access, Eligibility Specifications, EDI Capabilities, Provider Updates or other carrier specific issues, call Payor Relations at 1-877-284-0101, extension 6132 or 1-314-925-6132.