| HealthLink Customer Service | Open 7:30 A.M. - 5:30 P.M. Weekdays Toll Free: 1-800-624-2356 FAX: 314-925-6301 |
| HealthLink Payor Relations |
1-877-284-0101, extension 6132 |
| HealthLink Claims | HealthLink, Inc. P.O. Box 419104 St. Louis, MO 63141 PAYOR FAX: 1-314-925-6632 Claim adjustments or problem claims only; misdirected claims will be rejected and returned to the provider for resubmission. |
| HealthLink Paper Eligibility | Send to: Eligibility Department HealthLink, Inc. 1831 Chestnut Street St. Louis, MO 63103 FAX PPO: 1-314-925-6625 FAX HMO: 1-314-925-6201 |
| HealthLink Eligibility by E-mail | Send to our IT Department at: eligibility@healthlink.com |
| EDI Help Desk | edi-ops@healthlink.com 1-314-925-6123 Toll Free 1-877-284-0101; ext. 6123 |
| HealthLink
Group Notifications (New Groups and Terminations) |
Send to: Enrollment 1831 Chestnut Street St. Louis, MO 63103 FAX: 1-314-925-6162 E-mail: group@healthlink.com |
| HealthLink Medical Management | Toll Free: 1-877-284-0102 |
| FAX: 1-800-510-2162 | |
| For information about Query Access, Eligibility Specifications, EDI Capabilities, Provider Updates or other carrier specific issues, call Payor Relations at 1-877-284-0101, extension 6132 or 1-314-925-6132. | |
HealthLink®, Inc., is an Illinois corporation. HealthLink, Inc. is an organizer of independently contracted provider networks, which it makes available by contract to a variety of payors of health benefits, including insurers, third party administrators or employers. HealthLink has no control or right of control over the professional, medical judgment of contracted providers, and is not liable for any acts or failures to act, by contracted providers. HealthLink, Inc. is not an insurance company and has no liability for benefits under benefit plans offered or administered by payors. HealthLink® is a registered trademark of HealthLink, Inc. and a separately incorporated and capitalized subsidiary of WellPoint, Inc. Any reference in the material to other organizations or companies, including their Internet sites, is not an endorsement or warranty of the services, information or products provided by those organizations or companies. Discount offerings made available by third-party vendors.