What Makes Us WellPoint

WellPoint strives to be the most trusted choice for consumers and a leader in affordable quality care. With an unyielding commitment to meeting the needs of our diverse customers, we are guided by the following principles:

Our Vision
WellPoint will transform health care and become the most valued company in our industry. The result will be:

• Improved health, health care quality and affordability
• Increased member satisfaction and enrollment
• Superior returns to shareholders
• Enhanced opportunities for associates
• A highly trusted and respected national organization

Our Mission
WellPoint's mission is to improve the lives of the people we serve and the health of our communities.

The WellPoint companies offer a choice of quality branded health benefits and related financial services designed to meet the changing expectations of individuals, families and their sponsors through a lifelong relationship.

WellPoint, through our foundations and corporate social responsibility programs, takes a leadership role to improve our communities and is helping to address some of health care's most pressing issues.

• Customer First. We view WellPoint through the eyes of our customers. This means actively pursuing ways to improve quality and service so that we keep our commitments to our customers.
• Lead Through Innovation. We work to create faster, simpler, smarter solutions and to deliver products and services that anticipate our customers' needs. We challenge the way things have always been done.
• One Company, One Team. We treat everyone with respect, dignity and common courtesy no matter what their position in the company. We collaborate with others to achieve results.
• Personal Accountability for Excellence. We believe that a promise made should be a promise kept. We establish and meet high-performance expectations.
• Integrity. We strive to act ethically, honestly and fairly in all situations. We are consistent in word and deed.