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Online Videos

Check out HealthLink’s videos for members to learn healthy lifestyle tips and tools.

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Wellness Newsletter

Published monthly, eHouseCall features health and wellness topics for the whole family along with advice from HealthLink’s Chief Medical Officer, Robert Sorrenti, MD.

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Enrollee Grievance Form

If you are enrolled in a health plan that uses the HealthLink HMO or HealthLink POS network programs, you may use the Enrollee Grievance Form to document a grievance, such as the quality of service or care received, or to appeal an adverse benefit determination (i.e. claim denial). To make sure our office has the information necessary to thoroughly review the issue, please complete all fields and include specific details (physician or facility name, date of service, billed amounts, reason for submitting the form, etc.). You may mail or fax the completed form to the specified PO Box and fax number listed on the form.

If you enrolled in a health plan that uses HealthLink PPO or HealthLink OA network programs, please contact your plan benefits administrator, identified on your ID card, for questions regarding adverse benefit determinations.

Enrollee Grievance Form (82k)

Download Adobe Acrobat Reader to view the various portable document format (PDF) documents available throughout the HealthLink website.

HealthLink®, Inc., is an Illinois corporation. HealthLink, Inc. is an organizer of independently contracted provider networks, which it makes available by contract to a variety of payors of health benefits, including insurers, third party administrators or employers. HealthLink has no control or right of control over the professional, medical judgment of contracted providers, and is not liable for any acts or failures to act, by contracted providers. HealthLink, Inc. is not an insurance company and has no liability for benefits under benefit plans offered or administered by payors. HealthLink® is a registered trademark of HealthLink, Inc. and a separately incorporated and capitalized subsidiary of WellPoint, Inc. Any reference in the material to other organizations or companies, including their Internet sites, is not an endorsement or warranty of the services, information or products provided by those organizations or companies. Discount offerings made available by third-party vendors.