Administrative Manual for Providers

The Administrative Manual for Providers is a reference source for information about HealthLink's networks, programs, services and administrative procedures. The manual documents HealthLink processes, procedures and standard specifications.

Table of Contents (269k)

Chapter 1 - Introduction (272k)

Chapter 2 - Provider Responsibilities (323k)

Chapter 3 - HealthLink Network Programs and Services (308k)

Chapter 4 - Contact Us (233k)

Chapter 5 - HealthLink Member ID Cards and Office Co-payments (720k)

Chapter 6 - Claim Processing Guidelines (287k)

Chapter 7 - Utilization Management (259k)

Chapter 8 - CompManagement Workers' Compensation (271k)

Chapter 9 - Inquiries, Complaints, Grievances and Appeals (270k)

Chapter 10 - HealthLink Tools/Resources (1.34 MB)

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