Administrative Manual for Providers

The Administrative Manual for Providers is a reference source for information about HealthLink's networks, programs, services and administrative procedures. The manual documents HealthLink processes, procedures and standard specifications.

Table of Contents (295k)

Chapter 1 - Introduction (314k)

Chapter 2 - Provider Responsibilities (360k)

Chapter 3 - HealthLink Network Programs and Services (329k)

Chapter 4 - Contact Us (266k)

Chapter 5 - HealthLink Member ID Cards and Office Co-payments (1.12 MB)

Chapter 6 - Claim Processing Guidelines (323k)

Chapter 7 - Utilization Management (300k)

Chapter 8 - Workers' Compensation (261k)

Chapter 9 - Inquiries, Complaints, Grievances and Appeals (270k)

Chapter 10 - HealthLink Tools/Resources (696k)

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