HealthLink offers broad network access, an extensive portfolio of programs and services and all the "extras" that make it a great choice for employers, physicians, brokers, carriers and TPAs.
HealthLink has been encouraging providers to submit electronic
claims for over ten years. All of your claims can be sent to
HealthLink electronically. Electronic claims are less expensive
for you to send and provide faster processing.
To start sending electronic claims to HealthLink you must:
Contact
your clearinghouse and tell them you want to send
claims electronically to HealthLink. Your clearinghouse
will need to know your National Provider Identifier (NPI) number and
that HealthLink uses the (NEIC) Payer ID numbers:
90001
PPO (this
includes
Open Access)
96475
HMO (this
includes
POS and State of
Illinois claims)
Your clearinghouse should help you get started
and do all testing necessary to assure the electronic pathway
between you and HealthLink is working. All claims can be sent
to HealthLink
electronically.
If you are mailing claims to the following P.O.
Boxes and can file electronic claims, please update your
billing
information to the following:
HealthLink PPO
P.O. Box 419104
St. Louis, MO 63141
HealthLink HMO and
State of Illinois
P.O. Box 411580
St. Louis, MO 63141
Change to electronic:
90001
Change to electronic:
96475
HealthLink will return two types of reports:
CONFIRMATION
R
EPORT
This report is returned for every file sent to HealthLink.
The confirmation report verifies that HealthLink received
your claims.
REJECTION
REPORT
This report is returned only for claims that
HealthLink cannot process. This is due to inability to
identify the member. This report
will follow the Confirmation Report by several days.
Download Adobe Acrobat Reader to view the various portable document format (PDF) documents available throughout the HealthLink web site.
